Payment Policy
Payment Policy
Welcome to Kerstinbutik!
We appreciate you choosing us as your shopping destination. Below you will find our payment policy, which describes how payments are handled to ensure a safe and smooth shopping experience.
1. Accepted Payment Methods
We accept the following payment methods at Kerstinbutik:
• Credit card (Visa and MasterCard)
• Swish
• Klarna
All payments are processed through secure payment systems to protect your information.
2. Currency
All prices and transactions at Kerstinbutik are stated in Swedish kronor (SEK) unless otherwise indicated.
3. Payment Process
Credit Card
When paying by credit card, your card will be charged once the order has been processed and confirmed.
Swish
Swish payments must be completed within 24 hours after the order has been placed. Your order will be processed once the payment has been received.
Klarna
When paying through Klarna, you can choose from different payment options, such as invoice, installment payments, or direct payment, depending on what is offered at checkout.
4. Invoicing
An electronic order confirmation and invoice will be sent to the email address you provided when placing the order.
If you need additional documentation or have questions about your invoice, you can contact our customer service.
5. Refunds and Returns
Refunds are processed in accordance with our return and refund policy.
If you experience problems with a payment or need help with a refund, please feel free to contact us.
6. Contact Information
If you have questions about payment, invoicing, or your order, you are always welcome to contact us.
Email: info@lampmakeriet.se
Thank you for choosing Kerstinbutik. We look forward to providing you with a safe and smooth shopping experience.